Checking the System's Health

While a PrizmDoc server does its best to keep itself up and running, it is possible for a PrizmDoc server to become unhealthy, in which case you must restart PrizmDoc (typically by rebooting the server).

To check whether or not a server is healthy, simply send an HTTP GET request to /PCCIS/V1/Service/Current/Health. If the server is healthy, HTTP 200 will be returned; if unhealthy, HTTP 500 will be returned. Note that if PrizmDoc has just started, HTTP 500 may be returned for a short time until the system has completely started up.

Multi-Server Mode: Use the CEP

If you are running in multi-server mode, send your request to the Cloud Entry Point (CEP), typically running on port 18682:

GET server:18682/PCCIS/V1/Service/Current/Health

Single-Server Mode: Use the SEP

If you are running in single-server mode, send your request to the Server Entry Point (SEP), typically running on port 18681:

GET server:18681/PCCIS/V1/Service/Current/Health

HTTP Response

HTTP 200 - Server is healthy and running normally.
HTTP 500 - Server is unhealthy and must be restarted (or PrizmDoc is still starting up).